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Comment | Museums are civic institutions. It’s time we acted like it

Lindsay C. Harris, director of the Oakland Museum of California (OMCA), publishes a commentary calling for museums to act as true civic institutions. She outlines concrete internal commitments OMCA has made, including voluntarily recognizing a staff union, adopting a pay equity philosophy with a minimum wage of $30.88 per hour, implementing transparent financial practices, and shifting investments toward socially responsible funds. Externally, she advocates for centering community voices, building social cohesion through inclusive programming, and measuring institutional impact through visitor surveys.

museum worker satisfaction 2025 report

A new survey by Museums Moving Forward (MMF), the 2025 Report on Workplace Equity and Organizational Culture in U.S. Art Museums, finds that employees at smaller U.S. museums report higher job satisfaction than those at major institutions, despite persistent issues of low pay, burnout, and inequity. The report surveyed over 3,100 staff across 91 institutions, nearly double the number in MMF's 2023 study, and notes a sharp rise in union organizing, with 55% of art museum unions formed in the last five years. Non-union staff earn about 78% of unionized counterparts, though unionized workers report higher dissatisfaction. Smaller museums (budgets under $15 million) outperformed larger ones on well-being measures, suggesting workplace culture and agency matter more than pay.