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Arts and heritage organisations largely exempted from new UK regulations on memberships

The UK government has exempted charitable and heritage organizations from new consumer regulations that would have allowed members to cancel and receive refunds within a two-week cooling-off period. The Digital Markets, Competition and Consumers Act (DMCCA), set to take effect next year, will not apply to membership schemes of qualifying cultural and heritage charities.

British Museums Escape Penalizing Law on Memberships

Les musées britanniques échappent à une loi pénalisante sur les adhésions

The British government has officially exempted charitable museum memberships from the Digital Markets, Competition and Consumers Act (DMCCA). Originally designed to target predatory subscription models like those used by streaming services, the law would have granted members a 14-day cooling-off period both at sign-up and upon annual renewal. Major institutions like the Tate and the Victoria & Albert Museum feared this would allow visitors to attend major exhibitions for free before canceling their memberships for a full refund.